Here you can see existing tickets, reply to them and create a new Support Case.

1. Create Support Case: You will be asked your case subject, related VPSie, category, priority, issue details, and attachments if it has.
2. Support Cases: There you can see the list of cases you have open. You can download the list in PDF and CSV format. If you click on the Case number you will get the case details.
3. Case Details: There you can manage your case, you can reply to messages, see other replies, close the ticket.

That’s it