- Identify metrics and events – What activity needs to be monitored? Not everything that can be measured needs to be reported. Monitor the metrics that matter to the bottom line.
- Report on one or all the data – solutions that can report data from different sources on a single platform, which allows for calculating uniform metrics and results in a comprehensive view of performance.
- Monitor user experience – Monitor metrics such as response times and frequency of use to get the complete picture of performance.
- Trigger rules with data – If activity exceeds or falls below defined thresholds, the right solution should be able to add or subtract servers to maintain efficiency and performance.
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