Recent– Intermittent network availability
Thu Jan 26, 2023, 4 AM EST – Resolved Jan 26, 2023, 10 AM EST
Update – Datacenter core network upgrade
Location – Djibouti datacenter
Maintenance Window– Scheduled maintenance for portal and VA datacenter
Sat Dec 10, 2022, 7AM EST – Dec 10, 2022, – Extended 10AM EST
08/01/2021 – 8PM EST
Migration to latest version has been completed successfully
Un-Planned Network degradation/Failure
Fri Feb 23, 2018
There is a network issue in Los Angeles that is affecting many customers. One of the carriers advertising our IP scopes is flapping and causing internet routing to fail – We are switching to another carrier and working on affected carrier to stop advertising our scopes.
Resolution of this issue is currently our top priority, and our engineers are currently working on it.
There’s currently no ETR, but we’ll keep you updated as this progresses. — RESOLVED
Update: Issue is now resolved however we keeping it under monitoring for the next few hours.
All our senior engineering staff are available to investigate if any client still encountering an issue.
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